Barry stared at the men’s shirt. He’d ordered it online for his brother, Kevin, as a birthday gift. “XL, it says XL!” he muttered, holding the shirt up. It looked more like it belonged to a Ken doll.
His wife, Carol, peeked in. “What’s wrong, hon? Did the singing telegram arrive early and forget the words again?”
“Worse!” Barry wailed. “This shirt! It’s supposed to be XL for Kevin. He’ll never fit into this. It’s… it’s practically an XS!”
Carol examined the shirt. “Hmm, maybe it’s European sizing? They’re always a bit… off.”
Determined to salvage the situation, Barry called the online retailer. After enduring elevator music for ten minutes, a chipper voice answered. “Thank you for calling ‘Shirts R Us’, this is Brenda, how can I help you?”
“Yes, I ordered a men’s shirt, size XL, and it’s ridiculously small! It’s the wrong size!” Barry explained, trying to remain calm. “I need to return it.”
Brenda cheerfully responded, “I’m so sorry to hear that, sir! Can I get the order number?”
Barry provided the number. Brenda hummed and tapped on her keyboard. “Okay, I see the order here… one men’s shirt, XL… oh, I see the problem!”
Barry’s hopes soared. “You do?”
Brenda’s voice took on an even brighter tone. “Yes! It looks like our intern, Gary, accidentally packed the sample shirt we use for the dollhouse display!”
